Terms & Conditions

Welcome to Aliz Masala. By using our website, you agree to the following terms:

1. Use of Website

You agree to use this website only for lawful purposes and not for any illegal activities.

2. About Our Business

Aliz Masala (Alavi Food Products) is a manufacturer and supplier of pure and high-quality spices based in Vadodara, Gujarat.

3. Product Information

We aim to provide accurate product details. However:

• Product images may slightly vary
• Prices and availability may change without notice

4. Orders & Payments

• Orders are subject to availability
• We reserve the right to cancel any order
• Payments must be completed before dispatch

5. Shipping & Delivery

• Orders are usually delivered within 10–15 business days
• Delivery time may vary depending on location and courier services
• Tracking details will be provided after dispatch

6. Return & Refund Policy

• Returns are accepted within 7 days of delivery
• Product must be unused and in original packaging
• Refunds will be processed within 10 business days after approval

7. Replacement Policy

• Damaged or defective items must be reported within 48 hours
• Replacement will be provided based on availability

8. Intellectual Property

All website content (logo, text, images) belongs to Aliz Masala and cannot be reused without permission.

9. Limitation of Liability

We are not responsible for:

• Delays caused by courier services
• Indirect or incidental damages

10. Changes to Terms

We may update these terms anytime without prior notice.

11. Governing Law

These terms are governed by Indian laws, and disputes will be handled in Vadodara jurisdiction.